Terms and conditions

1. About CIRCUIT CALAFAT
   
2. How to purchase a circuit, course or activity
   
3. Price and payment
   
4. Payment and booking conditions
   
5. Right of withdrawal
   
6. Changes to your booking
   
7. User Conduct
   
8. Processing of personal data
   
9. Intellectual and industrial property
   
10. Limitation of liability
    
11. Applicable law and jurisdiction

In this document the User will find all the information they need about the e-commerce services we offer at circuitcalafat.com (hereinafter, the ‘Website’).

We invite you to read them carefully and to consult them whenever you wish.

1. About CIRCUIT CALAFAT

In compliance with Law 34/2002 on Information Society Services and Electronic Commerce (Ley de Servicios de la Sociedad de la Información y de Comercio Electrónico, LSSICE), we inform you that the domain of our online shop, circuitcalafat.com, is owned by CALAFAT, S.A. (hereinafter, ‘CIRCUIT CALAFAT’).

The identification details of CIRCUIT CALAFAT are as follows:

• Tax ID (N.I.F.): A08349359
  
• Registered address: Circuit Calafat, Urb. Calafat, CN 340km 1.118,5, 43860 – L’Ametlla de Mar (Tarragona)
  
• Registered in the Companies Register (Registro Mercantil) of Barcelona, Volume 2016, Folio 38, Sheet 19853, Section 2.
  
• Email: info@circuitcalafat.com

The purpose of these Terms and Conditions of purchase (hereinafter, the ‘Conditions’) is to govern the commercial transactions that arise between CIRCUIT CALAFAT and the Users of the domain circuitcalafat.com.

CIRCUIT CALAFAT may make any amendments to these Conditions of purchase that it deems appropriate.

The purpose of the CIRCUIT CALAFAT Website is to keep Users informed about our racing circuits, courses, activities and services, and to enable them to book and purchase the various circuits, activities and courses.

2. How to purchase a circuit, course and/or activity

The following activities are currently available for purchase and booking on the Website:

• Car track sessions
  
• Motorbike track sessions

The purchase procedure is carried out electronically through the Website. To do so, you must select the activity of your choice in the calendar, select the number of tickets and click on ‘Get Tickets’, fill in all the registration details and complete the purchase.

To continue with the purchase, the User must enter the cardholder’s details with their name and email address, check that the purchase is correct and accept the conditions of purchase before clicking on ‘Place order’. Once they have clicked, the page will take them to their completed order, where they must click on ‘Pay by card’ or ‘Cancel order’.

Finally, the customer must choose ‘Pay by card’ and select:

• Pay by Visa, Mastercard, Maestro, American Express or Union Pay card.
  
• Pay by Union Pay card
  
• Pay by bank transfer

Once the payment method has been chosen, the purchase will be complete.

We also offer you the option of booking and contracting circuits, courses and other activities and services published on our Website by email. In that case, after you have completed the personal details form and accepted these Conditions of purchase, we will send the bank details to your email address so that you can make the corresponding bank transfer.

We also offer customer service via WhatsApp on +34 682 741 269. You may use this service to obtain information or so that we can deal with any requests concerning your activity.

3. Price and payment

The price of the circuits, courses and/or activities sold on the Website is shown on the description page of each one and is expressed in the official currency of the Economic and Monetary Union of the European Union (€).

Prices expressly include Value Added Tax (VAT). In any event, all these amounts will be shown to the User in an itemised form during the purchase process.

Prices may change at any time, but any such changes will not affect purchases for which we have already sent you a purchase confirmation.

CIRCUIT CALAFAT offers the following methods of payment:

• Credit or debit card through the Comercia Global Payments payment gateway
  
• Bank transfer

You may use the cards indicated on our Website as a means of payment. We guarantee that every transaction carried out is secure. All operations involving the transmission of personal or banking data are carried out in a secure environment.

To minimise the risk of unauthorised access, your credit card details will be encrypted. Credit cards are subject to checks and authorisation by the card issuer; if the issuer does not authorise the payment, we shall not be liable for any delay or failure to deliver and we will not be able to conclude any contract with you.

Furthermore, in the case of bank transfers, the User solemnly declares that they are the account holder and/or have the authorisation of the relevant account holder(s) to make the payments and to provide the information requested by CIRCUIT CALAFAT in order to provide the contracted services properly.

Once the purchase has been made, the User will receive an email with the confirmation, details and specifications of their purchase.

4. Payment and booking conditions

Payment for the services offered by CIRCUIT CALAFAT is made online by credit/debit card through the payment gateway and PayPal. Payments may also be made by bank transfer when bookings are made by email.

The ticket conditions may vary depending on the activity booked; in any event, their details and specifications will be described on the event page and in the email you receive confirming your purchase.

Bookings will be made in the order in which requests are received and paid for.

IMPORTANT: All Users without exception must, before the day of their activity or event, read and be familiar with the regulations and instructions in the general information on the use of the track and additional services at: European Regional Development Fund – Regional Policy – European Commission (europa.eu), available on the Website in the Downloads section. You will also find information on the noise control limits for cars and motorbikes when accessing the track at Control_sonometría (circuitcalafat.com).

REGISTRATIONS: Registrations made through the circuit’s Website will be valid and free of charge; however, registrations made at the circuit itself will incur a surcharge of €7.

SHARED PIT BOXES: Availability will be limited and allocated in order of arrival to complete registration. REQUIREMENTS FOR RIDERS AND DRIVERS: Riders and drivers holding a federation or club licence must notify the FCM on the day of registration that they are training at CALAFAT; otherwise they will not be covered on that day.

PROHIBITIONS AND RESTRICTIONS:

• Entering the track with an open exhaust or without a dB killer/silencer is strictly prohibited. See Control sonometría (circuitcalafat.com)
• Time lost due to incidents on the circuit will not be made up.

5. Right of withdrawal

In accordance with the provisions of the General Law for the Protection of Consumers and Users (Ley General para la Defensa de los Consumidores y Usuarios) concerning the provision of services, Users’ right of withdrawal is excluded in all cases in the following circumstances:

• Where the service (track sessions, events or activities) has been fully performed, or performance has begun, by means of the reservation of a place or other arrangement, with the User’s prior express consent and their acknowledgement that they are aware that, once the track session, event or activity has been fully performed by CIRCUIT CALAFAT, they will have lost their right of withdrawal.

• The supply of services related to leisure activities, where the contract provides for a specific date or period of performance, for example, physical or electronic tickets for events, concerts or shows.

Notwithstanding the above, the User may cancel or exercise their right of withdrawal within fourteen (14) calendar days from the date on which the contract was concluded (full or partial payment). This period will be interrupted if the course or the provision of the service begins before the end of the fourteen-calendar-day period, in which case the User will lose their right of withdrawal.

6 Changes to your booking:

If the user wishes to cancel and/or change their booking after the 14 calendar days, they will have the option of having their booking changed and the date postponed in the case of car and motorbike track sessions, as specified below:

DATE CHANGES FOR CAR TRACK SESSIONS:

• If you wish to change the date of your track session and do not give advance notice, the amount will not be refunded.
  
• If you wish to change the date and/or cancel with less than 5 days’ notice, this will only be accepted if duly justified, and the amount will be carried over to another track session.
  
• If you wish to change the date and/or cancel with between 5 and 10 days’ notice, the amount will be held for another track session for a maximum of 6 months.
  
• If you wish to cancel the track session with 10 or more days’ notice, the full amount will be refunded.

DATE CHANGES FOR MOTORBIKE TRACK SESSIONS:

• If you wish to change the date of your track session and do not give advance notice, the amount will not be refunded.
  
• If you wish to change the date and/or cancel with 72 hours’ notice or less, this will only be accepted if duly justified, and the amount will be carried over to another track session.
  
• If you wish to change the date and/or cancel with between 3 and 7 days’ notice, the amount will be held for another track session for a maximum of 6 months.
  
• If you wish to cancel the track session with 7 or more days’ notice, the full amount will be refunded.

In the event of rain or bad weather, the date will be postponed.

CIRCUIT CALAFAT will review the supporting documentation and, if it meets all the formal requirements, will arrange the refund of the price actually paid within a maximum of fourteen (14) calendar days.

Being unable to attend an event or making a mistake when purchasing will not be valid grounds for a refund.

The refund will be made using the same payment method that the customer used to pay for the product (bank card, transfer, etc.).

In any event, CIRCUIT CALAFAT will refund the full amount in cases arising after the start date of sale, such as cancellations, date changes or a state of emergency. In such cases, CIRCUIT CALAFAT will send an email to the address provided by Users at the time of purchase notifying them of the changes or amendments. CIRCUIT CALAFAT will also publish such changes on its Website so that Users and purchasers are duly informed.

7. User Conduct

The information you provide to the Website will be used solely for the proper management of the tickets, courses or activities offered by CIRCUIT CALAFAT.

The User undertakes to use the information contained on this Website exclusively for their own needs and not to carry out, directly or indirectly, any form of commercial exploitation of the content and services to which they have access.

By registering, the User acknowledges and accepts that the data entered is complete, accurate and up to date, this being the only way to process the purchase correctly. CIRCUIT CALAFAT shall not be responsible for the accuracy of the registration data provided by Users, and each User shall therefore be responsible for any consequences, errors and failures that may subsequently arise from poor-quality data.

The User undertakes to keep their login details (Username–Password) for accessing and using circuitcalafat.com safe, and not to transfer their use to or allow access by third parties. The User shall be liable for any loss or damage that may arise from the improper use of such details.

Information on the processing of your personal data can be found in the following section and in the Privacy Policy of our Website.

8 Processing of personal data

CIRCUIT CALAFAT informs you that all personal data provided through this Website will be processed confidentially and in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation, GDPR). For more information, please see our Privacy Policy.

Who is the Controller of your Data?

The personal data provided will be processed by Calafat, S.A., with Tax ID (NIF) No. A08349359 and registered address at Circuit Calafat, Urb. Calafat, CN 340km 1.118,5, 43860 – L’Ametlla de Mar (Tarragona), as Data Controller.

For what purpose(s) do we collect your data?

We collect your personal data in order to manage the online purchase of the tickets, courses or activities offered on the Website. We may also send you information and communications of interest to you, if you authorise us to do so.

What data do we process and from what source is it obtained?

The data processed (identification data: first name, surname(s), email address, telephone number and DNI) is the data the User provides through the form when making a purchase.

What is the legal basis for processing your data?

We process your data on the legal basis of consent and the performance of a contract. If you object to and do not authorise the processing of your personal data, we will not be able to provide you with the online purchase service.

How long do we keep your personal data?

The personal data provided will be kept for as long as necessary to comply with legal and contractual obligations under the legislation in force at any given time, and for as long as we send you information and communications of interest to you and you do not request its erasure or object.

To which recipients will your data be disclosed?

We will not disclose your personal data to third parties except where we are required to do so by law or the User authorises it. In order to provide you with a proper service, CIRCUIT CALAFAT may disclose your data to trusted providers who will process your data.

What are the rights of Users who provide us with their data?

If you wish, you may withdraw the consent given and/or exercise your rights of access, rectification, erasure, objection, restriction of processing and/or data portability by writing to us at info@circuitcalafat.com.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos)/relevant Supervisory Authority (www.aepd.es) whenever you consider it appropriate.

9 Intellectual and industrial property

The Website and all its content (including, by way of example and without limitation, trademarks, logos, texts, photographs, icons, images, graphics, technology, links, audiovisual or sound content, etc., as well as the graphic design, source code and other software elements contained on this Website) are owned by CIRCUIT CALAFAT or duly licensed to it, and are subject to intellectual and industrial property rights protected by Spanish law. Therefore, if you wish to exploit the Website or its content in any way (reproducing, transforming or communicating it, etc., beyond the activities permitted by the Spanish Intellectual Property Law (Ley de Propiedad Intelectual)), you must first obtain our written consent (contact details at the top of this document), whatever your purpose. It is also prohibited to remove the identification details of CIRCUIT CALAFAT as the owner of the Intellectual and Industrial Property rights in the Website and its respective content, as well as to take photographs of the technology or to tarnish, stain or otherwise damage the brand.

The fact that we do not ask you to cease any unlawful use of the content, or any use contrary to these Conditions, shall under no circumstances be construed as consent to or authorisation of such use. Nor does it constitute a waiver of any legal action to which we may be entitled.

10 Limitation of liability

CIRCUIT CALAFAT cannot be held liable for any failure to comply with these conditions, whether due to errors or omissions in the content, to individual decisions that may be taken on the basis of the recommendations given, or to the transmission of any malicious program that occurs despite the necessary technological measures having been taken to prevent it.

Neither party shall be liable for delays, interruptions or failure to provide the contracted services where these are caused by unrelated third parties, or where such delays, interruptions or failure to provide services are due to force majeure, technical breakdowns or failures of services provided by third parties, strikes, disasters, etc. Force Majeure shall include any act, event, failure to act, omission or accident beyond our reasonable control.

Likewise, on the Website you may find various activities, events and courses provided by ‘Partner Websites’ that take place within the CIRCUIT CALAFAT facilities. On our Website we only provide information about these activities; we do not sell tickets or products associated with the activities, events and/or courses. Our Partner Websites are responsible for organising them and making the tickets available on their own websites. CIRCUIT CALAFAT has no control over our Partner Websites’ ticket inventory, nor do we share your personal data with them. For more information on the services provided by our Partner Websites, please consult their terms of sale on the corresponding websites.

11. Applicable law and jurisdiction

Use of our Website and distance contracts for the purchase of tickets, courses or activities shall be governed by Spanish law. Any dispute arising out of or in connection with the use of our Website or such contracts shall be submitted to the non-exclusive jurisdiction of the courts and tribunals of Tortosa. Use of our services implies express acceptance of the jurisdiction of Tortosa. If you contract as a consumer, nothing in this clause shall affect the rights granted to you as such by the legislation in force.